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Customer Success Manager based in Jakarta

Job description

  • CRM- customer relationship management
  • Manage new and existing clients to monetary targets
  • Achieve quality standards defined by the client
  • Confirmation financial numbers every month and make sure to receive payment
  • Data protection- Protection of the data of every client
  • Create a launch plan for every new account entailing the main KPI’s and monetary goals.
  • Manage the KPIs of our clients on a daily basis and make sure to achieve them.
  • Maintenance of deduction rate of below 15%.
  • Manage publishers and advertisers accounts


  • Strong negotiation skills
  • Understanding of branding & cpm/cpc models
  • Proactive approach
  • Based in Jakarta
  • Excellent knowledge of Microsoft office especially Excel.
  • An excellent team player.
  • Fluent in English & Korean



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Match criteria
  • Jakarta
Talent Manager
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