Customer Success Manager based in Jakarta
- CRM- customer relationship management
- Manage new and existing clients to monetary targets
- Achieve quality standards defined by the client
- Confirmation financial numbers every month and make sure to receive payment
- Data protection- Protection of the data of every client
- Create a launch plan for every new account entailing the main KPI’s and monetary goals.
- Manage the KPIs of our clients on a daily basis and make sure to achieve them.
- Maintenance of deduction rate of below 15%.
- Manage publishers and advertisers accounts
- Strong negotiation skills
- Understanding of branding & cpm/cpc models
- Proactive approach
- Based in Jakarta
- Excellent knowledge of Microsoft office especially Excel.
- An excellent team player.
- Fluent in English & Korean