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Italian speaking Customer Success Manager based in Amsterdam

Job description

  • Conduct outreach to existing customers in Italy to gauge their overall satisfaction
  • Proactively informing clients on new services available and keeping them up to date
  • Growing and maintaining long-term relationships with your Italian clients
  • Improving client satisfaction and retention by delivering the best customer service in the world:)
  • Onboarding new clients
  • Key account management
  • Billing management
  • Campaign management

Requirements

  • based in AMSTERDAM
  • Fluent in Italian and business level English
  • Min. 2 years of experience in the digital, affiliate, mobile or performance marketing industry
  • Outstanding customer care skills and a commercial mindset
  • Analytical
  • Ability to communicate, listen, and influence in English and Italian
  • Experience with CRM tools/platforms
  • Strong planner / organizer
  • Adaptable / quick learner

Benefits

  • Above market remuneration
  • Personal development plan
  • Social highlights
  • Gaming rooms, chill out rooms & best coffee in town!
  • International team driven environment
  • Flexible working hours
  • Non strop training
  • Frequent travel to Italy (once things are back to normal)
  • Flat company culture
  • Schemes designed to fast-track your career from the day you start

Location

Amsterdam

Publication date

08.06.2020

Contact person

Engel

Other details
Match criteria
Location
  • Amsterdam
Talent Manager
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